This Privacy Policy ("Policy") applies to all users of the daubet platform, including visitors who browse without registering and registered players who hold an active account. By accessing or using daubet's website at https://daubet.cam, you acknowledge that you have read and understood this Policy. This document forms part of your overall agreement with daubet and should be read alongside our Terms & Conditions.
1 Introduction
daubet ("we", "us", "our", "the Company") is an online sports betting and casino platform serving players across Indonesia, including Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, Semarang, and other cities. We are the data controller responsible for the personal data collected and processed through the daubet platform.
We take data privacy seriously. This Policy is designed to provide full transparency about our data practices so that you — the player — can make informed decisions about your information. We never sell your personal data to advertisers or unaffiliated data brokers. Every piece of data we hold serves a specific, legitimate purpose as described in this document.
If you have questions about this Policy at any time, you can contact our dedicated Data Privacy team at [email protected] (plain text — not a clickable link). We aim to respond to all privacy-related inquiries within five (5) business days.
2 Definitions
Throughout this Policy, the following terms carry the meanings defined below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can be used to identify a living individual, directly or in combination with other data. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transfer, or deletion. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data — in this context, daubet. |
| "Data Processor" | A third party that processes personal data on behalf of daubet under a written data processing agreement. |
| "KYC" | Know Your Customer — the identity and age verification process required under international anti-money-laundering standards. |
| "Cookie" | A small text file placed on your device by a website to remember information about your session or preferences. |
| "Platform" | The daubet website at https://daubet.cam and all associated mobile interfaces and services. |
3 Data We Collect
daubet collects personal data in the following categories, depending on how you interact with the Platform:
3.1 Identity & Contact Data
- Full legal name as it appears on your government-issued ID
- Date of birth (used to verify the 21+ age requirement)
- Email address and mobile telephone number
- Residential address (city, province, postal code — Indonesia)
- National identity number (NIK from KTP, for Indonesian residents undergoing KYC)
- Copies of government-issued photo ID and proof of address documents
3.2 Financial Data
- Bank account details for the accounts you register as deposit/withdrawal channels (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, and others)
- E-wallet account identifiers for OVO, DANA, GoPay, ShopeePay, and LinkAja
- Transaction history: deposit amounts, withdrawal amounts, dates, and payment method used
- Wagering history: bet amounts, markets, outcomes, and timestamps
3.3 Technical & Device Data
- IP address and approximate geographic location derived from IP
- Browser type, version, and operating system
- Device type (desktop, mobile, tablet) and device identifiers
- Session timestamps, page views, and click-path data
- Platform performance data and error logs
3.4 Communications Data
- Records of live chat conversations with our support team
- Email correspondence sent to or received from daubet support addresses
- Feedback, complaints, and dispute records
4 How We Collect Data
daubet collects personal data through the following channels and mechanisms:
- Account Registration: Data you provide when creating your daubet account, including name, email, date of birth, and contact details
- KYC Verification: Documents and information you submit during the identity verification process
- Payment Transactions: Financial data captured when you make deposits or request withdrawals via local Indonesian banks or e-wallets
- Platform Usage: Technical and behavioral data collected automatically as you navigate the Platform, including via cookies and similar tracking technologies
- Customer Support: Information you share when contacting us through live chat, email, or WhatsApp
- Third-Party Providers: Supplementary verification data received from licensed identity verification and fraud-prevention service providers
- Promotional Participation: Data you provide when entering competitions, claiming bonuses, or responding to surveys
You are responsible for ensuring that all personal data you provide to daubet is accurate, current, and complete. Providing false or outdated information — particularly during KYC verification — constitutes a breach of our Terms & Conditions and may result in account suspension or closure.
5 Purpose of Processing
We process your personal data only for the specific, legitimate purposes listed below. We do not repurpose your data for activities beyond these stated uses without your prior consent or a valid legal requirement to do so.
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and administering your daubet account, including authentication and profile updates. |
| Identity Verification (KYC) | Verifying your identity and age (21+) to comply with international anti-money-laundering and responsible gaming obligations. |
| Payment Processing | Facilitating deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, and other supported channels. |
| Fraud & Security | Detecting, investigating, and preventing fraudulent activity, money laundering, collusion, and unauthorized account access. |
| Responsible Gaming | Monitoring player behavior to identify signs of problem gambling and applying player-protection measures where appropriate. |
| Customer Support | Responding to inquiries, resolving disputes, and improving the quality of our support services. |
| Service Improvement | Analyzing aggregated usage data to enhance Platform performance, fix technical issues, and develop new features. |
| Marketing Communications | Sending you promotional offers, bonus alerts, and platform updates — only where you have opted in to receive such communications. |
| Legal Compliance | Meeting our obligations under applicable international laws and licensing conditions, including responding to lawful regulatory requests. |
6 Legal Basis for Processing
Where international data protection frameworks apply to our processing activities, daubet relies on the following legal bases:
- Contractual Necessity: Processing required to perform our agreement with you — for example, operating your account, processing deposits, and settling winnings
- Legal Obligation: Processing necessary to comply with anti-money-laundering regulations, licensing requirements, and lawful orders from regulatory authorities
- Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where our interests do not override your fundamental privacy rights
- Consent: Processing for optional activities such as marketing communications, where you have provided clear, informed consent that you may withdraw at any time
Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting our support team or updating your communication preferences within your account settings. Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.
7 Data Sharing
daubet does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your data only in the following limited and controlled circumstances:
7.1 Service Providers & Data Processors
We engage carefully selected third-party service providers who process data on our behalf under binding data processing agreements. These include:
- Payment gateway and banking partners (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja) — for transaction processing only
- Identity verification and KYC service providers — for document authentication and age verification
- Fraud detection and cybersecurity platforms — to protect player accounts and Platform integrity
- Cloud infrastructure and data hosting providers — under strict data residency and security standards
- Customer support software providers — to facilitate live chat and ticketing functionality
- Game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) — limited technical session data only
7.2 Regulatory & Legal Disclosures
We may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of daubet, its players, or the public.
7.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a substantial portion of daubet's business assets, your personal data may be transferred to the acquiring entity. You will be notified via email or a prominent platform notice at least 30 days before any such transfer takes effect, and you retain the right to request deletion of your data prior to the transfer.
8 Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure (for regulatory compliance) |
| KYC Documents | 5 years from the date of account closure or last transaction |
| Financial Transaction Records | 7 years from the date of each transaction (anti-money-laundering requirement) |
| Wagering History | 3 years from the date of each wagering event |
| Support Communications | 2 years from the date of the last communication |
| Technical & Log Data | 12 months from collection date |
| Marketing Consent Records | Until consent is withdrawn, plus 1 year thereafter |
Upon expiry of the applicable retention period, your data is securely deleted or anonymized in accordance with our internal data disposal procedures. Anonymized, aggregated data may be retained indefinitely for analytical purposes, as it can no longer be attributed to any individual.
9 Data Security
daubet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our core security controls include:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols
- Data Encryption at Rest: Sensitive personal data stored on our servers is encrypted using AES-256 encryption
- Access Controls: Strict role-based access controls limit which staff members can access personal data, on a need-to-know basis only
- Multi-Factor Authentication: Internal systems require multi-factor authentication for all staff accessing player data
- Regular Security Audits: We engage independent cybersecurity firms to conduct penetration testing and vulnerability assessments on a regular schedule
- Incident Response Plan: A documented data breach response plan is in place; we will notify affected players within 72 hours of confirming a breach that is likely to affect their rights
- Staff Training: All daubet employees and contractors receive mandatory data protection training as part of their onboarding and annual compliance reviews
While we invest heavily in platform-level security, you also play an important role. We strongly recommend using a unique, complex password for your daubet account, enabling any available two-factor authentication, and never sharing your login credentials with any third party. daubet staff will never ask for your password via any channel.
10 Your Rights
Depending on your country of residence and the applicable data protection framework, you may hold some or all of the following rights in relation to your personal data held by daubet. To exercise any of these rights, please contact our Data Privacy team at [email protected].
Right of Access
Request a copy of all personal data we hold about you, along with information about how it is being processed.
Right to Rectification
Request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data where it is no longer needed for the purposes for which it was collected, subject to legal retention obligations.
Right to Restrict Processing
Request that we limit the processing of your data in certain circumstances, such as while a rectification request is being assessed.
Right to Portability
Request a structured, machine-readable copy of data you provided to us, where processing is based on consent or contractual necessity.
Right to Object
Object to processing based on legitimate interests, including direct marketing. We will cease such processing unless we can demonstrate compelling grounds that override your interests.
We will respond to all verified data rights requests within thirty (30) calendar days of receipt. In complex cases, we may extend this by a further two months and will notify you of the extension within the initial 30-day period. We do not charge a fee for processing rights requests unless they are manifestly unfounded or repetitive.
11 Cookies & Tracking Technologies
daubet uses cookies and similar technologies (such as web beacons and local storage objects) to operate the Platform effectively, remember your preferences, and analyze how players interact with our services. The categories of cookies we use are described below:
| Cookie Type | Required? | Purpose |
|---|---|---|
| Strictly Necessary | Yes | Essential for Platform operation — session management, authentication tokens, security functions. Cannot be disabled without breaking core functionality. |
| Functional | Optional | Remember your language preference, display settings, and recently viewed games to personalize your experience. |
| Analytics | Optional | Collect aggregated data on page views, navigation paths, and feature usage to help us improve the Platform. Data is anonymized before analysis. |
| Marketing | Optional | Track whether you arrived via a promotional link or affiliate referral, and measure the effectiveness of our marketing campaigns. Only activated with your consent. |
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform, though some personalization features may be less effective. Most browsers provide options to block or delete cookies; please refer to your browser's help documentation for specific instructions.
12 Third-Party Services
The daubet Platform integrates services provided by carefully vetted third-party partners. Each partner processes data only as strictly required to deliver their specific function, and all are bound by contractual data protection obligations consistent with this Policy.
Please note that third-party payment providers — such as BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja — operate under their own privacy policies when you interact with their interfaces or apps. We encourage you to review those policies independently. daubet is not responsible for the data practices of any third-party service once data leaves our controlled environment in accordance with your transaction instructions.
Game content providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft may receive limited technical session data (such as anonymized player session tokens) necessary for game delivery and RNG certification auditing. No directly identifiable personal data is shared with game providers beyond what is technically necessary to initiate and validate a gaming session.
13 Minors
The daubet Platform is strictly intended for adults aged 21 and over. We do not knowingly collect or process personal data from any person under the age of 21. Age verification is conducted at account registration and during KYC review as a mandatory control.
If we become aware that personal data has been collected from an individual under 21 without verified parental or guardian consent, we will immediately suspend the account, delete all associated data, and report the incident to our compliance team. If you believe a minor has registered an account on the Platform, please notify us immediately at [email protected] so that we can take appropriate action without delay.
We strongly encourage parents and guardians to make use of internet filtering software to prevent minors from accessing online gambling sites. If you share a device with underage family members, please ensure your daubet account is protected by a strong, unique password that is not accessible to minors.
14 Policy Changes
daubet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will:
- Update the "Effective Date" shown at the top of this page
- Display a prominent notice on the Platform for a minimum of 14 days following the change
- Send an email notification to the address registered on your active daubet account
Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should cease using the Platform and request account closure before the new Policy takes effect. We recommend reviewing this page periodically to stay informed of our current practices.
15 Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please reach out to our Data Privacy team through the channels below. All privacy inquiries are handled confidentially and with priority by our dedicated compliance staff.
- Email: [email protected] — subject line: "Privacy Inquiry"
- Live Chat: Available 24/7 on the daubet Platform — ask to be connected to the Data Privacy team
- Response Time: Within 5 business days for privacy requests; within 30 calendar days for formal data rights exercises
- Language: Our support team includes Indonesian-speaking agents available around the clock
This Privacy Policy should be read in conjunction with daubet's Terms & Conditions and Responsible Gaming policy, both of which form part of your overall agreement with the Company. If any provision of this Policy conflicts w ith the Terms & Conditions, the Terms & Conditions shall prevail to the extent of the inconsistency.